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Powering transformation for a sustainable future

At WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on shaping a better world for tomorrow.
As a leading developer of the two-stroke engines that power merchant shipping, our people drive innovative solutions for our customers on a global scale. Headquartered in Winterthur, Switzerland, since its inception in 1893, WinGD continues the legacy of the Sulzer Corporation through innovation in design.
Our success in this ever evolving, competitive environment is based on the drive, innovation and collaboration of our diverse employee population, over 420 people worldwide, representing over 25 different nationalities. Come, be a part of this change.

WinGD is looking for a

Customer Support Manager in Greece (m/f/d)

Location:  Greece
Job Startdate:  01.11.2026
Workload:  100%

Responsibilities

 

  • Provide assigned key customers the needed support on daily inquiries, technical assistance and troubleshooting. Customers are ship operators/owners and engine builders
  • Warranty support as per guidance / project scope informed from WinGD warranty department.
  • Strengthen the local WinGD warranty team and support the 2nd Warranty manager GR on technical issues, also act as backup / deputy during his absence.
  • Connect with associated people in the HQ and local organization (customer operation support group) for customer support / warranty activities / troubleshooting
  • Keep close communication with WinGD Service Hub colleagues, identify business opportunities and share feedback accordingly.
  • Connect with global network in China, Korea, Japan and Singapore as seen needed for customer support
  • Ensure timely, unified and efficient communication with the customers
  • Forward service/customer inputs to local Service team / Head office Winterthur

Requirements

 

 

  • Minimum 5 years of experience in the marine engine or similar businesses
  • MSc or BSc in Engineering or equivalent working experience
  • Knowledge in 2 stroke crosshead diesel engine technology, maintenance and / or operation of advantage
  • Pro-active and self-driven personality
  • Fluent in Greek and English (written / verbal)

Our Offer

 

  • An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
  • A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
  • Award winning and extraordinary products
  • Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
  • Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
  • In-house technology training and professional development opportunities

 

We kindly ask you to send us your complete application, including an updated CV, diplomas/certificates and a letter of reference.

Apply now »